Visa Debit Card

Sathapana Visa Debit Card allows you direct access to your deposit accounts. With Sathapana Visa Debit Card, enjoy your lifestyle conveniently as you shop, dine, and tour cashlessly.

View your balance and transaction

View and download up to 180 days of transaction history for your Sathapana Visa Debit Card through Sathapana Mobile and iBanking.

Have Access to ATM Machines Worldwide

Use your Sathapana Visa Debit Card to make cash withdrawals via ATM machines worldwide, wherever Visa is accepted.

Make purchases online globally

Use your Sathapana Visa Debit Card to make purchases online worldwide, anywhere Visa is accepted.

Card Service Fees & Charges

Terms and Condition

The Terms and Condition of Sathapana card is an official deal between Cardholder and Sathapana Bank upon card uses. You must carefully read this agreement before using Sathapana card. By signing or accepting as the Cardholder, you agree to all terms, conditions, and notices contained in this agreement; additionally, you are bound by these terms and condition. General Terms and Conditions apply. You need Adobe Reader to view these PDF files.

Feature

Benefits

FAQ

Currencies include USD (Primary Account), KHR
Performs transactions at ATM with Plus logo
Performs transactions at Sathapana Bank's ATM/POS
Performs transactions at ATM/POS worldwide with “VISA" logo

Online Purchase
Bill Payment at Sathapana Bank's ATM/POS
Mobile top up at Sathapana Bank's ATM/POS
PIN Change at Sathapana Bank's ATM/POS

Better convenience and security by carrying less cash
Get access to 2,000,000 ATMs worldwide
Perform transactions with Plus ATMs worldwide
Improved shopping experience with discounts and privileges from hundreds of Sathapana Bank's partnered merchants
Enjoy over 40,000,000 merchant outlets worldwide

What is Sathapana Visa Debit Card?

Sathapana Visa Debit Card is a card that allows you transact and withdraw funds from anywhere in the world, as long as the terminal or machine accepts VISA. You can also use this card to pay for your retail experiences.

Who is eligible for Sathapana Visa Debit Card?

All Sathapana Saving or Current account holders who have authority to withdraw their balance.

How is it different from my ATM Card?

Your ATM card is simply just that: an ATM card! You can only use your ATM card to withdraw cash from ATMs. Your Visa Debit card has many more benefits for you in which it is a worldwide accepted card and you can use your Visa Debit card at the points of sales. It is more convenient than an ATM card.

What is the difference between a Visa Debit card and a Visa Credit card?

Your Visa Debit card and Visa Credit card work exactly the same as each other, that is, wherever Visa card are accepted for payment, both your Visa Debit and Visa Credit card will be accepted. The difference is that your Visa Debit card accesses your Current or Saving Account and your Visa Credit card accesses your credit line.

Where to get the Sathapana Visa Debit Card?

Visit Sathapana branch nearest you. Please click here to see our nearest branch to you.

How to get the Sathapana Visa Debit Card?

Fill up the application form and choose Sathapana Visa Debit Card for new or existing Saving or Current Account.

What if there are two or more signatories (Joint Account) on my current or saving account?

Joint account holders with condition “anyone to sign” need to apply for separate Sathapana Visa Debit Card (by joint members). Separated card allow each cardholder’s transaction with difference spending limit and it allows you to have separate PIN and signature. Joint account holders with “both to sign” will not be able to apply for Sathapana Visa Debit Card. There is no supplementary card for Sathapana Visa Debit Card.

Where and how can I use my Sathapana Visa Debit Card?

You can use your Sathapana Visa Debit Card at any merchant outlets with VISA logo, accept at over 30 million locations worldwide. For ATM transaction, you can use it with any Sathapana Bank’s ATMs in Cambodia or any ATM that displays the VISA Plus logo locally and globally.

How do I renew my Sathapana Visa Debit Card?

Prior to the expiry date which display on your card, you need to visit the nearest Sathapana branch to request to renew your card.

What should I do if my card is lost or stolen?

If your card has been lost or stolen, you should report it immediately to our 24/7 hotlines via +855 23/81 999 010 to block the card as soon as possible and later fill in Card Cancellation and replacement form at any Sathapana nearest branches.

What can I do if I want to temporarily deactivate my card?

If your wish to temporary block your card, please visit Sathapana branch or contact our 24/7 hotlines via +855 23/81 999 010 to temporary block the card.

What happens if I key in the wrong PIN number?

If you type wrong PIN 3 times, the system will automatically block your card. In this case, you need to go to any nearest Sathapana branches or contact our 24/7 hotlines via +855 23/81 999 010 to reset the attempted PIN.

What should I do if I forgot my PIN number?

If you forgot your PIN, please visit nearest Sathapana branch office request new PIN.

What should I do if there are transactions charged to my card which were not authorized by me?

Please report it immediately to our contact our 24/7 hotlines via +855 23/81 999 010 to block the card as soon as possible. If your card is lost, stolen, or if fraudulent transactions have been made then later you need to go to any nearest Sathapana branches to fill in a Dispute Declaration Form for the unauthorized transactions.

What should I do if my account is overcharged?

Please make a report or inform the bank within 50 days after the transaction date to enable the bank to resolve your issue accordingly.

What must I do upon receiving my Sathapana Visa Debit Card?

Please sign on the signature panel located at the back of the card and change the default PIN at Sathapana ATM or POS within 24 hours.

Do I sign or enter a PIN to authorize my transaction?

Most of the time when making purchase with your Visa Debit Card, you will be asked to sign the transaction receipt to authorize the transaction and debit to your account. However, if you use your Visa Debit card via ATMs, you will be asked to enter a PIN to authorize the transaction.